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Privacy Policy

Date of Last Revision: January 14, 2020

Introduction

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

  1. We will never rent or sell your personally identifiable information to third parties for marketing purposes.
  2. We will never share your contact information with any other user without your consent. Further we will share this information only with the users who become your contacts.
  3. Any sensitive information that you provide will be secured with all industry standard protocols and technology.Notice of all changes that materially affect ways in which your personally identifiable data may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the WiseHead service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

Please read this privacy policy to learn more about the following:

  1. Types of personally identifiable information collected by WiseHead.
  2. How is your personal information used?
  3. Details of circumstances leading to sharing of personal information.
  4. Procedures to access and change your account information.
  5. Important information regarding policy.
  6. Security procedures that are in place to protect the loss, misuse or alteration of information collected by WiseHead.
  7. How to contact us.

1. Personal information collection

Registration:

In order to become a WiseHead user, you must first create an account on this web site. To create an account you are required to provide the general contact information like username, email address, and choose a password.

Profile Information:

We collect your personal details to maintain your user account on WiseHead. Your profile includes general details like your address information, contact phone numbers, and alternate email address. We give you full autonomy to keep this information private or public. These particulars help us maintain your up to date contact information on our records and to serve you better.

Cookies & Log Files:

  1. Like most web sites, WiseHead uses cookies and web log files to track site usage. A cookie is a tiny data file saved on your computer to allow WiseHead to recognize you as a user whenever you return to our site using the same computer and web browser. Unfortunately, if your browser settings do not allow cookies you will not be able to use our website. Like the information that you enter during registration or in your profile, in the cookie and in the log file data is used to customize your experience on the web site.
  2. One type of cookie, known as a “persistent” cookie, is set once you have logged into your WiseHead account. The next time you visit the WiseHead web site, the persistent cookie will allow us to recognize you as an existing user and thus you need not login to use the service. In order to access or change any of your private information (like a credit card number), you must login with your password even if your computer contains your persistent cookie. Additionally, if you log out of the WiseHead site in any of your visits you will be prompted to input your password to log in to your WiseHead account. Another type of cookie, called a “session” cookie, is used to identify your particular visit to the WiseHead site. Session cookies expire after a short time or when you close your web browser.
  3. Complying with the communication standards on the Internet, we automatically receive the URLs of the sites you previously surfed and moved on while your visit to WiseHead site. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the WiseHead service. The linkage between your IP address and your personally identifiable information is never shared with third-parties without your permission or except when required by law.

DoubleClick DART Cookie

Google, as a third party vendor, uses cookies to serve ads on WiseHead. Google's use of the DART cookie enables it to serve ads to your users based on their visit to WiseHead and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL - https://adssettings.google.com/

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google Adsense

These third-party ad servers or ad networks use technology to the advertisements and links that appear on WiseHead send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

WiseHead has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.wise-head.com's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

2. Uses of personal information

WiseHead is an online service dedicated to helping all learners and teachers to connect more effectively with one another. The personally identifiable information you choose to provide on this site is used to help you describe yourself to other users. Other information, that does not personally identify you as an individual is collected by WiseHead from the site (such as, by the way of example, patterns of utilization) and is exclusively owned by WiseHead. This information can be utilized by WiseHead in such a manner as WiseHead, in its sole discretion, deems appropriate.

WiseHead Communications:

WiseHead will communicate with you through email and notices posted on WiseHead website. This includes a series of welcome emails (up to 5) that inform new users about various features of the service. Please be aware that you will always receive emails from WiseHead concerning the proper functioning of your account such as email notices when another user in your network sends you an opportunity. WiseHead may send you promotional information unless you have opted out of receiving such information. If you wish to opt-out of receiving promotional emails, please send a request to support@wise-head.com.

SMS Alerts:

WiseHead may send you text message on your mobile phone in relation to your activity on WiseHead. By verifying your mobile number on WiseHead, you agree to receive messages from WiseHead on your mobile phone.

Customized Content:

Information you provide at the time of registration or maintain in your Profile is also used to customize your experience on the web site. For example, when you login to your account we will display the screen names of new users who have made a request to use your teaching services.

3. Information Sharing

Sharing Information With Third Parties:

WiseHead takes the privacy of its users very seriously. We will never sell, rent, or otherwise provide your personally identifiable information to any third party or parties for marketing purposes. We will only share this information with third parties to carry out your instructions and to provide you specific services.

For instance, we use the services of a credit card processing company to bill our users for subscription fees. These third parties do not retain, share, or store this personally identifiable information or its part other than a purpose to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

WiseHead offers a “web profile” feature which allows users to publish portions of their WiseHead profile, including your “name”, but not your “email address” to the public Internet. Users may opt-out of this feature however WiseHead does not warrant how third-party search engines will update their cache.

We may provide aggregated data about the usage of our services to third-parties for such purposes as we deem, in our sole discretion, to be appropriate. We may segment our users by role (i.e. students, adult learner), subject, geographic location, or by company. If you would like to be excluded from the aggregated research or products based upon aggregated data about our users’ activities on the site, please email WiseHead’s customer service.

Partnering with Other Organizations to Offer Combined Services:

WiseHead partners with other online services to give you the combined results of both services. Whenever we offer such combined services, it will always be your choice to make use of the combined services or not. In these cases, your personally identifiable information will only be passed from WiseHead to our partner if you choose to use the combined service.

Communications between Users:

Many emails you initiate through WiseHead, will list your email address and name in the header of the message. Other communications that you initiate through the WiseHead website, like a request for teacher, will list your name as the initiator but will not include your personal contact information. Your contact information will only be shared with another user if both of you have indicated your interest to establish contact with each other.

4. Legal Disclaimer:

It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

5. Accessing and Changing Your Account Information

You can review the personal information you provided us and make any desired changes to the information, or to the settings for your WiseHead account any time by logging into your account on the WiseHead website and editing the information on your Profile page. You can also close your account on the WiseHead website. If you close your WiseHead account, we will remove your name and other personally identifiable information from our publicly viewable data. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of the WiseHead Privacy Policy that you have previously agreed to. To request that we close your account and remove your information from the WiseHead service, please send your request to support@wise-head.com. Please send your request using an email account that you have registered with WiseHead under your name. You will receive a response to requests sent to support@wise-head.com within three business days of our receiving it.

6. Security

All private information like your address or credit card number can be accessed only by providing your password.

7. Important information

Changes to this Privacy Policy:

WiseHead may update this privacy policy. In the event there are significant changes in the way we process your personally identifiable information, we will display a notice on this site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Children:

Children can only use our services under the supervision of their parents/legal guardians and we always suggest minors (under the age of 13) not to submit any personal information to us or use the service.

8. How to Contact us

If you have questions or comments about this privacy policy, please email us at support@wise-head.com or contact us at: www.wise-head.com